01, Built for the constraint
Works on 2 Mbps
Designed for Android tablets and patchy links. The ward app keeps working when the connection drops and syncs when it returns.
One codebase · 30 module groups
One system for the
whole hospital
OneCity runs OPD, wards, lab, pharmacy, billing, HR and biomedical waste from a single login, built for India's tier-2 and tier-3 hospitals, on the bandwidth and tablets they actually have.
ABDM · NABH 6th ed. · GST e-invoice · DPDP Act 2023
Replaces
- HMS
- EMR / EHR
- Laboratory (LIS)
- Radiology (RIS/PACS)
- Pharmacy
- Billing & Accounts
- HRMS & Payroll
- CRM
- Biomedical Waste
- Canteen
- Asset Tracker
- Ambulance Dispatch
1
unified platform.
No more swivel-chair between vendors.
No more swivel-chair between vendors.
The platform
30 module groups. 120 modules. One database.
01
Patient Registration (ABHA / UHID)
5 modules · hospital patient registration software
Explore 02Appointment & Queue
3 modules · hospital appointment scheduling software
Explore 03OPD / Consultation
3 modules · OPD management software India
Explore 04IPD / Admissions
4 modules · IPD hospital admission software
Explore 05Emergency Department
1 module · emergency department software hospital
Explore 06ICU Management
3 modules · ICU management software
ExploreIndia-native, standards-ready
- ABDM
- NABH 6th ed.
- BMW Rules 2016
- DPDP Act 2023
- GST e-invoice
- NDPS
- FHIR R4
- ICD-11
02, Compliance is the product
Audit-ready by default
GST tax invoice and Bill of Supply switch automatically per CGST Rule 49. Biomedical waste manifests follow BMW Rules 2016. NABH formats out of the box.
03, Honest pricing
From a ₹999 SKU
Free up to 5 doctors. Pay by bed, doctor or encounter as you grow. No setup fee, no lock-in.
Roadmap AI assist, ambient clinical notes and vernacular voice entry, is rolling out module by module. We ship it when it is verified, not before.
The problem we solve
Why hospitals move from five systems to one
A typical 100-bed Indian hospital runs separate software for patient registration, laboratory, pharmacy, billing, and HR. Each system stores its own copy of the patient record. When a doctor in the ward needs a lab result, someone walks to the lab counter or phones it in. When the billing desk needs to know which medicines were dispensed, they re-enter from a paper slip. When the NABH assessor asks for a complete patient journey across departments, the hospital prints from five different systems and staples the pages together.
OneCity replaces that with a single shared database. The lab result appears on the doctor's ward screen the moment the technician validates it. The pharmacy dispensing record flows straight into the discharge bill. The NABH audit trail is one query, not five exports. This is not a theoretical advantage. It is the difference between a hospital that can produce a complete patient record in thirty seconds and one that needs thirty minutes.
For a detailed comparison of how OneCity stacks up against nine other hospital management systems available in India, see our honest comparison of 10 hospital management systems. For module-level detail, browse the full module list.
India-native compliance
Every compliance mandate handled inside the workflow
Indian hospitals operate under a regulatory stack that no imported system handles out of the box. NABH accreditation requires documented quality indicators, audit trails, and consent workflows across every department. The Health Facility Registry and AERB licensing each demand their own data submissions. GST invoicing follows CGST Rule 49, which requires automatic switching between Tax Invoice and Bill of Supply depending on the patient's payment type. Biomedical waste manifests must follow BMW Rules 2016 format.
OneCity builds all of this into the daily workflow rather than bolting it on as a reporting add-on. When a nurse dispenses medication, the NDPS register updates automatically. When a lab processes a blood sample, e-RaktKosh compliance data is captured at the point of entry. When the kitchen serves meals, FSSAI tracking logs the batch and handler. The compliance section covers the full regulatory map.
Who this is for
Built for the hospitals that enterprise vendors ignore
The large enterprise hospital systems assume gigabit connectivity, dedicated IT teams, and six-figure annual budgets. That describes a Fortis or an Apollo. It does not describe the 200-bed district hospital in Shimoga running on a 4 Mbps BSNL line with one IT person who also manages the CCTV system.
OneCity is built for the second hospital. The ward app works on Android tablets over 2 Mbps and keeps functioning when the connection drops. Implementation does not require a six-month parallel run. Pricing starts from a free tier for up to five doctors and scales by bed count, not by a sales negotiation. For hospitals in Karnataka, see our Bengaluru and Karnataka overview. For a realistic look at what rollout involves, read the implementation timeline guide.
Multi-location hospital groups use the same OneCity instance across branches with location-level permissions, consolidated reporting, and a single patient record that follows the patient across facilities. Single-speciality centres, whether ophthalmology, orthopaedics, or maternity, run the same platform trimmed to relevant modules. For how this compares to other options available in India, see the tier-2/3 hospital ERP guide.
Recently launched
Modules hospitals are deploying now
Blood Bank Management
Donor registration, component separation, cross-matching, cold chain tracking, and e-RaktKosh integration in a single module.
Emergency and Casualty
Triage, MLC documentation, provisional identity registration, time-critical pathways, and safe record merging when identity is confirmed.
Fire Safety NOC Tracking
NBC 2016 compliance, fire system inspection schedules, drill records, and progressive horizontal evacuation documentation.
HAI Surveillance
CLABSI, CAUTI, VAE, and SSI tracking with bundle compliance auditing and antimicrobial resistance monitoring.
Common questions
Frequently Asked Questions
What is hospital ERP software?
Hospital ERP software is a unified platform that connects all departments, including OPD, IPD, laboratory, pharmacy, billing, HR and compliance, into a single shared database. Instead of running separate systems for each department, the hospital operates from one login with one patient record that every department reads and writes to in real time.
Why do tier-2 and tier-3 hospitals specifically need a unified system?
Tier-2 and tier-3 hospitals typically have smaller IT teams, tighter budgets, and less reliable internet connectivity than metro corporate hospitals. Running five separate systems means five vendor relationships, five update cycles, and five points of failure. A unified system reduces that to one, and when it is designed for low-bandwidth environments, it works on the infrastructure the hospital actually has rather than the infrastructure a metro hospital has.
What Indian compliance standards does OneCity handle?
OneCity handles ABDM integration (ABHA, HIP, HIU), NABH 6th edition documentation and quality indicators, GST e-invoicing under CGST Rule 49, DPDP Act 2023 consent management, BMW Rules 2016 biomedical waste manifests, NDPS narcotic register requirements, FSSAI canteen tracking, and Clinical Establishments Act registration and renewal tracking. Each requirement is built into the daily workflow rather than added as a separate reporting layer.
How long does OneCity implementation take?
A typical 50 to 200 bed hospital goes live in four to eight weeks, depending on how many modules are activated initially and whether the hospital migrates existing data. Most hospitals start with OPD, pharmacy, and billing, then add laboratory, IPD, and compliance modules over the following two to four weeks. There is no requirement for a six-month parallel run.
What does OneCity cost?
OneCity is free for up to five doctors with no time limit. Paid tiers start at 999 rupees per month and scale by bed count, doctor count, or encounter volume. There is no setup fee and no lock-in contract. The full pricing breakdown, including what each tier includes, is on the pricing page.
See OneCity running a hospital day.
A 30-minute walkthrough on real data. Free tier up to 5 doctors, no card needed.